Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.
Position SummaryUnder the supervision the outpatient clinic nursing manager and according to established policies and procedures, performs a variety of clerical duties including answering phone calls, scheduling appointments and providing information to visitors and staff regarding office. The use of communication skills to clarify patient needs and understanding of provider appointment needs are imperative.
Essential Functions
Serves as the receptionist for the department - greets visitors, answers questions, and accepts deliveries, forwards same to appropriate patient or staff member.
Schedules patients - obtaining the necessary medical and personal information, insurance, and other data required for proper scheduling, tracking and billing.
Ability to communicate well - to discern urgency for appointment requests based on chief complaint and medical information shared by caller. Takes appropriate action according to established procedures for addressing patient requests.
Answering calls, taking messages and advising nurse of needs beyond scope of position.
Follows up on customer complaints as quickly as possible by identifying steps to correct problem, communicating with office staff, implementing plan, and providing feedback to customer.
Contacts other hospital departments to request and obtain supplies, services (ie; Laboratory, Central Supply, Radiology, etc.).
Refers medical questions to appropriate clinical personnel.
The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.
Position Requirements
High School Graduate or Equivalent
Current CPR Certification (or upon hire)
Basic clerical and computer skills
At least one year of general office experience is preferred
Excellent customer service skills are a requirement
Position InformationLocation: 727 E. Court Street Paris, IL 61944 Women's Health
Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.
Intrigued? Don’t wait, apply today. We are actively reviewing applicants for the Department Secretary role. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Horizon Health (Paris, Ill.) by 2x
See who you know
Get notified about new Department Secretary jobs in Paris, IL.
Address: Apt. 814 34339 Sauer Islands, Hirtheville, GA 02446-8771
Phone: +337636892828
Job: Lead Hospitality Designer
Hobby: Urban exploration, Tai chi, Lockpicking, Fashion, Gunsmithing, Pottery, Geocaching
Introduction: My name is Ray Christiansen, I am a fair, good, cute, gentle, vast, glamorous, excited person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.